question #3 Sahih al-Bukhari 5998, Book 78, Hadith 29 : What can be inferred about the role of divine will in shaping human emotions and actions?

A bedouin came to the Prophet (ﷺ) and said, “You (people) kiss the boys! We don’t kiss them.” The
Prophet said, “I cannot put mercy in your heart after Allah has taken it away from it.”